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Customer Service


CLEAResult

About This Course

This training reviews customer service as an aspect of successful energy audits or field inspections. The course expert illustrates how good customer service begins long before the program staff appears on site to meet an occupant, building manager, or homeowner. The initial customer interview and interior walkthrough do’s and don’ts are reviewed as well as the final steps for leaving the customer satisfied with the audit process.

Course Expert

Mark Hutchins

[email protected]

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  1. Course Number

    STG_CustomerService
  2. Classes Start

  3. Estimated Effort

    45 minutes
  4. Price

    Free

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